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Privacy Policy

Zenith Heating and Cooling provides HVAC services, including installation, repair, and maintenance, in accordance with industry standards and local regulations. While we strive for accuracy, all information on our website, marketing materials, and communications is for general informational purposes only and is subject to change without notice.Our lifetime labor warranty applies only if Zenith Heating and Cooling is the sole service provider for the covered equipment. Any third-party repairs or modifications may void this warranty. We are not liable for any damages resulting from unauthorized service, improper use, or unforeseen equipment failures.Emergency services are available 24/7; however, response times may vary based on demand and location. Pricing, promotions, and service availability are subject to change without prior notice.By using our services, you agree to these terms. For specific details regarding warranties, policies, or service agreements, please contact us directly

Effective Date: [01/01/2025]

Zenith Heating and Cooling ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, mailing address, and payment details when you request a service or make a purchase.

  • Technical Information: IP address, browser type, and website usage data collected through cookies and similar technologies.

  • Service-Related Information: Details about your HVAC system, service history, and preferences to provide tailored services.

2. How We Use Your Information

We use your information to:

  • Provide, schedule, and complete HVAC services.

  • Process payments and maintain service records.

  • Respond to inquiries and customer support requests.

  • Send appointment reminders, promotions, and service updates (you may opt out anytime).

  • Improve our website and customer experience.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Service providers and technicians to fulfill service requests.

  • Payment processors to securely handle transactions.

  • Legal authorities if required by law or to protect our business.

4. Data Security

We implement security measures to protect your information, but no system is 100% secure. We encourage safe online practices to further protect your data.

5. Your Choices & Rights

You can:

  • Request access, updates, or deletion of your personal data.

  • Opt out of marketing emails or SMS notifications.

  • Adjust cookie preferences in your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage reviewing their policies.

7. Updates to This Policy

We may update this policy periodically. Any changes will be posted with a revised effective date.

For questions or requests regarding your privacy, contact us at IVAN@ZENITHFAMILY.COMl/9452332936].

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