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Terms & Conditions

Effective Date: [01/01/2025]

Welcome to Zenith Heating and Cooling. By accessing or using our services, website, or engaging in business with us, you agree to the following Terms and Conditions. Please read them carefully.

1. Services Provided

Zenith Heating and Cooling offers HVAC installation, repair, maintenance, and emergency services. Service availability may vary based on location and demand.

2. Appointments & Cancellations

  • Appointments must be scheduled in advance. Emergency services are available 24/7 but response times may vary.

  • Cancellations or rescheduling require at least 24 hours’ notice. Failure to do so may result in a cancellation fee.

3. Pricing & Payment

  • All pricing is disclosed before work begins. Additional charges may apply for unforeseen issues requiring extra labor or materials.

  • Payment is due upon service completion unless otherwise agreed. We accept cash, credit/debit cards, and approved financing options.

  • Unpaid balances may be subject to late fees and collection efforts.

4. Warranties & Guarantees

  • Our lifetime labor warranty applies as long as Zenith Heating and Cooling is the sole service provider for the unit. Third-party repairs or modifications will void this warranty.

  • Manufacturer warranties on parts and equipment are subject to their respective terms.

  • Our 100% customer satisfaction guarantee ensures we will address any service concerns within a reasonable timeframe.

5. Liability Disclaimer

  • Zenith Heating and Cooling is not responsible for damages resulting from improper use, third-party modifications, pre-existing issues, or system failures beyond our control.

  • We are not liable for indirect, incidental, or consequential damages related to service delays or failures.

6. Customer Responsibilities

  • Customers must provide safe and reasonable access to the service area.

  • Proper system maintenance is required to ensure continued efficiency and warranty coverage.

7. Privacy & Data Use

  • Your personal information is collected and used in accordance with our Privacy Policy.

  • We do not sell or share customer data with third parties except as necessary for service fulfillment or legal compliance.

8. Changes to Terms

Zenith Heating and Cooling reserves the right to update these Terms and Conditions at any time. Continued use of our services constitutes acceptance of any revised terms.

For any questions or concerns regarding these Terms and Conditions, please contact us at [Your Contact Email/Phone].

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